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Worldwide Delivery

 
Before navigating on the website, you need to select your country of delivery.
At any time, you can obtain all the necessary information on the delivery charges and the countries covered by La Redoute for deliveries, by clicking on the tab “Delivery worldwide” on the Home page or from the table below.
 

Here is the list of countries covered by La Redoute for deliveries:
 

Country of destination Delivery charges (in EUR) Delivery charges (in USD) Delivery Schedule
Ireland, Malta, Netherlands 2,90 € $3,77 5 to 7 days
Austria, Bulgaria, Czech Republic, Denmark, Estonia, Latvia, Lithuania, Germany, Netherlands, Slovak Republic 8,90 € $11,57 5 to 7 days
USA, Australia, Canada, Taiwan, Hong-Kong, Singapore, Japan, Andorra, Belarus, Bosnia, Herzegovina, Hungary, Iceland, Israel, Macedonia, Moldova, Serbia, Turkey, India 9,90 € $12,87 5 to 7 days
Rest of the world* 12,90 € $16,77 5 to 7 days
*Angola, Benin, Burkina Faso, Burundi, Cap Verde Islands, Central African Republic, Chad, Madagascar, Mali, Mauritius, Mozambique, Swaziland, Tanzania, Uganda, Zimbabwe, Albania, Bolivia, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Guatemala, Haiti, Jamaica, Mexico, Panama, Paraguay, Peru, St. Christopher (St. Kitts), Uruguay, Venezuela, Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, East Timor, Georgia, Indonesia, Iraq, Israel, Kazakhstan, Kyrgyzstan, Malaysia, Maldives, Mongolia, Nepal, Pakistan, Philippines, Sri Lanka, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Republic Of, Marshall Islands, Vanuatu, Tuvalu, Fiji, Kiribati, Micronesia (Federated States Of), New Zealand, Papua New Guinea, Solomon Islands, American Samoa, Samoa, Tonga, South Korea

Please note if you are living in a country where LA REDOUTE (or one of its partners) already has a website, you will be requested to use the said site to complete your purchases. They are: Belgium, Korea, China, Croatia, Spain, Finland, France, Greece, Italy, Lebanon, Morocco, Norway, Poland, Portugal, Romania, United Kingdom, Russia, Slovakia, Sweden, Switzerland, and Tunisia.
If you wish to have your order delivered at an address other than yours: You will have to, on the order delivery process page, tick the box “Delivery to another address” and re-enter your details (full name, address….) Under “My Details”, you will then see that your invoicing address remains as the address that you entered while creating your account. You can, thus, get your parcel delivered to someone else.
LA REDOUTE will call its delivery/courier company UPS for getting your orders delivered. You will receive an e-mail informing that your parcel has left the warehouse.

The orders are normally delivered within 5 to 10 days from the date of final confirmation of the order (subject to the availability of the products and the accuracy of the data provided). In any case, it will not take more than thirty (30) days.

You can track the progress of your order by clicking on the respective link which can be found in the confirmation e-mail sent to you. You will then be directed to the UPS website wherein you will be asked for your parcel number (the one appearing on the confirmation e-mail).
Your parcel will be delivered to you at the place of delivery indicated by you. UPS agents will come in and try 3 times to deliver your order. If these 3 attempts prove to be unsuccessful, the UPS agents will try and contact you by telephone or by mail. If you fail to reply within 48 hours, your order will be automatically returned to the sender.

Delivery charges are the fixed charges that vary depending on the country of destination.
When a user is residing outside the European union, he will have to pay for the custom duties on receiving his parcel (except for USA), goods moving in DDU (Delivery Duty Unpaid).

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